Driving success through people

We build dedicated nearshore teams in Colombia for U.S. companies. You manage the work — we handle everything else.

Success is built on people, culture, and trust.

The RAM BPO Difference

• <3% attrition vs. 40-60% industry avg
• Go-live in 7-10 business days
• Fully managed: HR, legal, benefits

Our team members — The Ramones — aren’t just employees. They’re bilingual professionals carefully selected to become an extension of your business. We invest in their growth, wellbeing, and career because happy people deliver exceptional work.

We don’t want to be their family. We want to be their dream team — a band that plays together, wins together, and shows up every single day.

• Rigorous recruitment: only top candidates make the cut
• Bilingual (B2+ English) across every role
• Embedded in your culture, aligned to your processes

Full-Service Nearshore Model

You direct the day-to-day. We take care of everything that isn’t the work itself: recruiting, onboarding, payroll, benefits, compliance, office space, equipment, and employee wellbeing. Your team sits in our offices in El Poblado, Medellín — or works remotely, depending on the role.

• HR, payroll, and Colombian labor compliance handled
• Office in El Poblado with equipment and connectivity
• Employee wellbeing programs that drive retention

Built for Logistics & Tech

RAM BPO was born from the logistics and tech ecosystem. Our founder built companies in freight, supply chain software, and warehousing before launching RAM. That’s why clients like Magaya, QuickenShip, and Sizelabs trust us — we speak their language from day one.

• Deep expertise in freight, 3PL, and supply chain ops
• Trusted by industry leaders like Magaya and QuickenShip
• Expanding into legal, marketing, and professional services

Commitment to Your Success

We don’t measure success by headcount. We measure it by how long our clients stay — and they all stay. Our longest partnership is 4 years and $3.3M+ managed. When you grow, we grow with you. That’s the deal.

• 100% client retention since founding
• Longest partnership: 4 years and counting
• Boutique attention — every client gets direct access to leadership